Junior Freight Operations Clerk

Our client is currently recruiting for a Junior Freight Operations Clerk to join their team based in Wickford, supporting their growing team Duties and Responsibilities Manage the export process from start to finish; Use the most appropriate method of communication when being the first point of contact for all customers; Develop and maintain effective working relationships with key customers to develop more business opportunities; Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met; Liaise with Customers, Customs and Operations' Departments ensuring all documents are received within the designated time frame; Obtain all necessary information to ensure correct measures are in place and customer needs are met; Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information; Ensure customers are fully informed of the progress of their shipments; Provide transport companies with the relevant information to ensure customer delivery requirements are met; Ensure correct documentation is on file and act accordingly as set out in the instructions; Provide operational support and cover for the department as required, including during periods of annual leave, absence, or other business needs.

Cover the import operations when required; Any other duties as required by management for the smooth and efficient operation of the department. We are looking for someone with: Strong organisational skills and ability to prioritise multiple tasks.

Proactive, dynamic, and willing to take responsibility. Excellent communication skills both written and verbal. Beneficial but not essential

skills

Experience with freight forwarder or company with international trade Understa...

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