Junior Programmatic Account Manager

Overview

In this role you will support the EMEA client base, helping agencies and advertisers effectively use Samba’s programmatic tools. You will assist with onboarding, campaign setup, delivery monitoring, and basic optimization, while coordinating with product and engineering on issues. You’ll prepare reports and insights for client check-ins and stay current on programmatic trends. This is a hands-on, growth-focused position that combines client service with technical execution to drive campaign success using Samba’s data-driven platforms.

Responsibilities

• Support day-to-day account management for EMEA clients and partners
• Assist with onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools
• Help manage campaign setup, delivery monitoring, and basic optimisation with escalation when needed
• Provide first-line client support via internal ticketing system and collaborate with Product/Engineering
• Review briefs and assist in targeting strategy and standard segments creation
• Monitor campaign performance, flag risks/underdelivery, and identify optimisation opportunities for seniors
• Prepare regular reports, performance summaries, and insights for client reviews
• Maintain accurate account documentation and internal trackers
• Support senior team in client meetings, QBRs, and internal planning
• Stay updated on programmatic trends and Samba products; collaborate to ensure smooth campaign execution

Key requirements

• 1–2+ years in account management, customer success, campaign operations or similar in ad tech/digital media/programmatic
• Basic understanding of DSPs, SSPs, and digital campaign workflows
• Experience with campaign setup, monitoring, or reporting is preferred
• Strong written and verbal communication skills for client engagement
• Detail-oriented with good organizational skills and multi-tasking ability
• Analytical mindset with interest in campaign performance and data-driven decisions
• Willingness to learn technical platforms and grow in programmatic/contextual advertising
• Collaborative team player with proactive attitude
• communication
• collaboration
• proactivity
• programmatic advertising concepts
• DSP/SSP knowledge
• campaign setup and reporting

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