Key Account Director
Algeco UK · Manchester, England ·
Key Account Director Join to apply for the Key Account Director role at Algeco UK . Overview As the Key Account Director (KAD) you will drive sustainable, long‑term revenue growth and profitability for a company by strategically managing its most valuable and high‑potential client relationships.
What We Do Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off‑site permanent buildings for sale for temporary, semi‑permanent and permanent use.
Responsibilities Working with Other Functions A close effective relationship with the Key Account ISE team to ensure appropriate focus and follow up on customer requirements Clear effective communication of customer requirements to all Algeco employees charged with delivering excellent customer service Building strong working relationships with service centre management to promote and deliver consistently high customer quality and service.
Ensuring company policy on financial discipline, contract profitability and credit provision is strictly adhered to. Work closely with OSS and Modular rental to ensure opportunities for regulation compliant products are identified and followed up to maximum success Strong working relationship with credit control to ensure customer queries are minimised and resolved in a timely manner and customer payment profiles are maintained within agreed terms.
Act as the internal “voice of the customer” across departments Working with Our Customers Championing customer satisfaction, encouraging retention and quality service and exceeding the UK NPS target. Building and maintaining multi layered relationships with the influential people within our key customers’ organisations.
Developing customer plans, in conjunction with customers, which position Algeco as a key supply chain partner across all functions maximising the involvement of key functional leads. Supporting Sales Strategy Developing and implementing strategic account plans for customers within your allocated portfolio.
Working with the UK Key Accounts Director to support the development and implementation of customer specific sales strategies. Identifying and developing proposals for existing