Lead Application Operations Engineer - Critical Services

Social Security Scotland · Glasgow, Scotland ·

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Social Security Scotland is seeking a Lead Application Operations Engineer to provide technical leadership for the Case Management System and related batch processing services. The role manages a hybrid team of in‑house engineers and supplier analysts, supporting 17 benefit products while ensuring service availability and reliable client payments.

The senior role drives incident triage, problem resolution and continuous improvement, building capability within the team and collaborating with

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