Lead Architect / Group Architect - ECommerce & Omnichannel

Lead Architect / Group Architect (eCommerce / Omnichannel) London | Hybrid 2 days per week onsite | Permanent | Competitive Salary + Excellent Benefits ARCA Consulting is proud to be partnering with a leading UK ecommerce company to recruit an experienced Group Architect - ecommerce / Omnichannel.

This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers.

If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact.

The Opportunity As Group Architect (eCommerce), you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with senior technology leaders, product teams, engineering, delivery and business stakeholders, you'll ensure architecture decisions enable exceptional customer experiences while supporting long-term business strategy.

You'll also lead and mentor a team of Solution Architects, providing governance, technical leadership and architectural assurance across a broad portfolio of customer-facing initiatives. What You'll Be Doing Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain.

Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms. Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes.

Lead, coach and develop a team of Solution Architects, promoting architecture best practice across the organisation. Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles.

Drive technology simplification, reducing technical debt while increasing reuse and consistency across platforms. Provide architectural governance through design reviews, design authority and architecture decision processes.

Evaluate emerging technologies, SaaS platforms and AI-enabled capabilities to support future business growth. Champion architecture excellence, innovation and continuous improvement across the wider technology community.

What We're Looking For We're looking for an experienced architecture leader who combines strategic thinking with strong stakeholder engagement and a deep understanding of modern customer technology landscapes.

You'll ideally have

10+ years' experience in Enterprise, Group, Domain or Solution Architecture within complex organisations. A strong background in eCommerc...

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