Lead Engineer

Overview

In this role you will lead the Operations Site Team to keep the data center operating safely, within SLA, and with minimal risk. You will oversee reactive and planned maintenance, coordinate with vendors, and drive incident management using the CMMS system. You’ll ensure safety, regulatory compliance, and effective site operations, acting as a key point of contact for clients and cross-functional teams. You will have the opportunity to shape service delivery in a mission-critical environment and support the broader Data Center Operations team with planning and execution.

Pay / Benefits

• competitive compensation package
• excellent benefits
• development opportunities
• onboarding program
• inclusive environment
• global team exposure

Responsibilities

• Lead daily activities of the Operations Site Team and coordinate with Vendors
• Oversee on-site works ensuring safety, regulatory compliance and permits
• Lead response to building services infrastructure issues with Site Engineers and third-party specialists
• Coordinate incident management and issue incident reports via CMMS
• Operate within Service Operations processes and site SOPs
• Act as HV Authorized Person for safe isolations and permits to work
• Manage planned and reactive maintenance on building services ensuring CMMS and SOP compliance
• Monitor SLA compliance and facilitate incident management with client representatives
• Supervise initial contractor inductions and minor works with Site Engineers and Technical Ops planning
• Provide support to Data Center and Site Management teams, including communication and coverage planning

Key requirements

• Experience in mission-critical mechanical & electrical environments
• Data center or equivalent environment experience essential
• Knowledge of DC infrastructure components (UPS, Generators, Cooling)
• Formal electrical training (City and Guilds etc.)
• Knowledge of Critical Building infrastructure (Electrical, Mechanical, Building Fabric)
• ITIL and/or ServiceNow experience preferred
• Strong communication and presentation skills for diverse audiences
• Decision-making under risk, organized, and multitasking
• Resilience under pressure and adaptability to change
• Ability to delegate appropriately
• communication
• leadership
• risk-aware decision making
• DC infrastructure components (UPS, Generators, Cooling)
• CMMS usage
• Incident management

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