Lead Order Management & Assurance Coordinator
Ethos Talent Careers · Milton Keynes, England ·
Our award winning & market leading technology client is looking to hire a new Lead Order Management & Assurance Coordinator Milton Keynes | Up to £35,000 per annum + Benefits | Full-time | Hybrid Taking control of the order journey—and make sure every successful delivery becomes accurately protected revenue, this is a stand out opportunity to join an exciting and growth driven business.
Ethos Talent is partnering exclusively with this dynamic, high-growth technology business with an impressive track record and ambitious plans for continued expansion. This is a business that genuinely champions its people.
Its culture is built around collaboration, shared success, innovation and giving employees the opportunity to make a visible impact. We are looking for a highly organised and commercially aware Order Management & Revenue Assurance Coordinator to take ownership of customer orders from operational acceptance through to successful delivery and billing.
Sitting at the heart of the operation, you will connect Sales, Operations, Engineering Delivery, Customer Service, technical teams, suppliers and Finance—ensuring every order is accurate, commercially sound and delivered efficiently.
This is an excellent opportunity for someone who loves detail, enjoys solving problems and takes real satisfaction from keeping customers, colleagues and revenue moving in the right direction. The role You will act as the central control point for customer orders, ensuring they are complete, accurate and ready to progress.
Once accepted, you will retain ownership through delivery, handover and billing readiness, proactively resolving anything that could cause delay, confusion or lost revenue.
Your responsibilities will include
Reviewing customer orders for accurate products, pricing, contract terms, billing frequencies, credit requirements and supporting documentation. Accepting complete orders into Operations or returning incomplete submissions with clear corrective actions.
Maintaining accurate order statuses, notes, dependencies and target dates. Coordinating activity across internal teams and external suppliers. Identifying and escalating delayed, blocked or commercially at-risk orders. Processing straightforward connectivity and usage-rela...