Logistics Coordinator
Headford Capital · Birmingham, England ·
The Key Account Coordinator / Key Account Specialist will provide dedicated operational, customs, compliance, reporting, billing and customer support for a major, long-standing food retail import account. This is a hands-on, detail-focused role requiring close coordination with the customer, suppliers, shipping lines, hauliers, warehouses, internal teams and regulatory authorities.
The successful candidate will take primary ownership of the accounts back-office function and will also train to provide operational cover for the Account Supervisor during annual leave, other absence and business continuity requirements.
Key Responsibilities Account Administration and Shipment Coordination Create and maintain freight jobs using pro-forma invoices, purchase order information and supplier documentation. Chase suppliers and shippers for booking confirmations, shipping instructions, documentation and outstanding information.
Maintain shipment trackers, schedules and customer visibility reports, ensuring milestones and outstanding actions remain current. Coordinate with the customer, suppliers, shipping lines, hauliers, warehouses and internal operational teams.
Maintain accurate electronic records and upload customer-facing documents to the agreed platforms. Customs and Regulatory Compliance Essential Complete and control UK import customs declarations, including the review of commercial invoices, packing lists, bills of lading, commodity information, origin data and customs valuation...