Maritime Partner Relationship Associate

Overview

In this role you will service a portfolio of maritime partners and support their international payments and FX needs. You will work closely with multiple internal teams to resolve queries efficiently while expanding partnerships. You’ll gain a broad understanding of FX, payments, compliance, and maritime operations in a fast-paced, collaborative environment. This is an opportunity to contribute to global growth through fintech-powered solutions and strong partner relationships.

Pay / Benefits

• Comprehensive training programme
• Dedicated mentorship
• cutting-edge technology
• Clear accelerated career progression
• Supportive culture
• Generous benefits package

Responsibilities

• Service partners and their clients across APIs, FX and international payments
• Execute FX trades with multiple liquidity providers on various trading platforms
• Handle high volumes of inquiries via phone and email
• Develop understanding of processes across departments (screening, operations, reconciliation, compliance, treasury, tech)
• Build and maintain relationships with partners and internal teams
• Assist partners in growing their businesses using product knowledge

Key requirements

• Fluent in English
• Degree level education preferred
• Strong mathematical/analytical/legal background
• Strong interpersonal skills
• Previous customer service experience advantageous
• Minimum of one year in finance or maritime industry in sales, compliance, or middle office (desired)
• strong interpersonal skills
• excellent written and verbal communication
• high attention to detail
• APIs
• FX
• international payments

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