Matter Administrator

About the Role

The Matter Administrator role is a key position within the wider Finance function of a leading professional services organisation. This is a fast-paced, dynamic role that continues to evolve in response to business and client requirements.
The successful candidate will be responsible for:

• Maintaining client and matter data integrity within the organisation's billing system, including hourly charge-out rates for fee earners.
• Reviewing and validating new client and matter requests against Risk & Compliance, Finance and client-specific requirements, ensuring accurate and timely entry into the billing system.
• Prioritising multiple workstreams through a ticketing system to ensure team and business Service Level Agreements (SLAs) are consistently met.
• Liaising with Partners, Fee Earners and Finance teams across international offices to support a seamless process from client and matter inception through to billing and cash collection.
• Supporting the Commercial Finance team by maintaining agreed pricing arrangements with key clients, implementing annual rate increases to support profitability and processing any necessary reversals where increases are not accepted.
• Collaborating with internal data management teams to identify, cleanse and correct historic inaccuracies and duplicate records within the billing system.

What's in it for you?

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

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