Mechanical Maintenance Engineer

Overview

In this role you will maintain and improve mechanical and HVAC systems at the Thales Crawley site as part of a small engineering team. You will handle planned and reactive tasks to meet SLAs and KPIs, supporting customer satisfaction and reliable facility operations. You’ll work with subcontractors, use a PDA for task reporting, and interrogate a building management system to diagnose faults. This position also involves on-call rotation and close cross-functional collaboration to ensure service quality and safety.

Responsibilities

• Deliver mechanical and HVAC PPM and reactive tasks in line with SLA and KPIs
• Collaborate with other site engineers to maintain operations
• Proactively identify and complete reactive tasks per Mitie process
• Use PDA to report tasks and progress
• Escort subcontractors and ensure works meet scope requirements
• Build relationships with stakeholders to maximize customer satisfaction
• Participate in on-call rota (1 week in 5)
• Interrogate building management system to diagnose faults

Key requirements

• Experience in facilities management
• Experience with HVAC systems and mechanical works
• Ability to work independently and as part of a team
• Water management (L8) experience
• Recognised Mechanical Engineering qualification
• Strong customer care focus
• proactive problem solving
• team collaboration
• customer focus
• HVAC systems
• Building management system (BMS) operations
• PDA usage

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