Medical Records & Ward Administrator
Nuffield Health ·
Medical Records and Ward Administrator Leeds Hospital Administration Permanent Full-Time 25038 per annum 37.5 hours per week Nuffield Health is here to take care of the nations wellbeing. But to keep doing the right thing for customers and patients our colleagues need the right level of support.
Thats why were looking for someone who brings a blend of strong administration skills and a passion for exceptional customer care to join us. As a Medical Records and Ward Administrator at our Leeds Hospital you will divide your time between the ward reception desk and the Medical Records Department.
You will bring a keen eye for detail strong secretarial skills and great communication abilities. Youre proficient with Microsoft Office comfortable working with numbers and youre committed to providing our teams with the best level of support.
Key responsibilities include
Managing and processing Subject Access Requests (SARs) from start to finish ensuring all requests are logged quality checked and completed accurately within required timescales. Maintaining accurate medical records ensuring they are accessible and up to date for patient admissions and ongoing care.
Providing high-quality administrative support using CRM systems and Microsoft Office applications. Supporting the wider Medical Records team with filing tracking and locating patient records. Emailing discharge summaries to GPs and ensuring documentation is distributed appropriately.
Answering calls from patients responding professionally to enquiries and escalating concerns to the relevant clinical teams when required. Welcoming patients on arrival for admission greeting them professionally and escorting them to their rooms.
Delivering exceptional customer service to patients visitors and colleagues at all times. Prioritising a busy workload effectively while maintaining a high level of accuracy and attention to detail. Remaining calm under pressure and demonstrating professionalism in a fast-paced healthcare environment.
Key Skills and Attributes Strong organisational and administrative skills. Excellent attention to detail and accuracy. Experience using CRM systems and Microsoft Office. Ability to manage multiple priorities and meet deadlines.
Excellent communication and customer service skills. Professional calm and approachable manner. Ability to work independently and as part of a team. This role is ideal for someone who enjoys a varied administrative position has a passion for patient care and thrives in a busy healthcare environment.
Helping you feel good. We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options.
At Nuffield Health we take care of whats important to you. Join Nuffield Health and create the future you want today. If you like what you see why not start your application now We consider applications as wereceive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications).
So its a good idea to apply right away to ensure youre considered for this role. It starts with you. Required Experience: Unclear Seniority Employment Type : Full-Time Experience: years Vacancy: 1