Medical Secretary
Flexzo · Birmingham, England ·
Job Description Medical Secretary Location: Remote / Birmingham Clinics Contract Type: Flexible Salary: Competitive Hours: To Be Confirmed Start Date: As soon as possible About the Role We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry.
This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings. Key Responsibilities - Provide comprehensive secretarial and administrative support to consultants and clinical teams - Manage clinic lists, appointments, referrals, and patient correspondence - Type and process clinic letters, reports, and clinical documentation - Handle incoming calls, emails, and patient queries professionally and efficiently - Maintain accurate patient records and update clinical systems as required - Support coordination of remote and face-to-face outpatient clinics - Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways - Ensure confidentiality and compliance with NHS information governance standards What We're Looking For - Previous experience working as a Medical Secretary or Administrator within healthcare - Excellent organisational and communication skills - Strong IT skills including Microsoft Office and clinical systems - Ability to manage workload effectively in a busy environment - Professional and patient-focused approach - Strong attention to detail and accuracy Desirable - Previous NHS or private healthcare experience - Experience supporting outpatient clinics - Familiarity with medical terminology and clinical correspondence - Experience using systems such as SystmOne, EMIS, or similar What's on Offer - Competitive salary - Flexible working arrangements - Opportunity to support a range of specialist outpatient services - Supportive and collaborative working environment - Potential for ongoing and long-term work