MOC Engineer

Overview

As an MOC Engineer, you will provide real-time technical leadership to safeguard aircraft availability across the global fleet. You’ll support flight crews and engineers round-the-clock, guiding defect management and AOG recovery to minimise disruption. You work closely with operations, base maintenance, and OEMs to maintain readiness and resolve complex technical issues. This role combines hands-on support with strategic oversight in a fast-paced environment, offering opportunities to shape maintenance planning and cross-functional collaboration.

Pay / Benefits

• attractive remuneration
• discretionary bonus schemes
• travel benefits
• health & well-being support
• flexible working
• learning hub and career development

Responsibilities

• Provide real-time technical support and troubleshooting guidance to global flight crews and engineers
• Lead defect management calls with line stations and third-party providers
• Proactively manage Deferred Defects and maintenance activity to protect aircraft availability
• Coordinate worldwide Line Maintenance activities and act as central point of control
• Take ownership of AOG situations and drive recovery plans across stakeholders
• Interface between Line Maintenance, Part M, and support departments on airworthiness matters
• Liaise with OEMs on complex technical issues
• Analyse component trends and optimize troubleshooting strategies
• Provide hands-on operational support when required
• Deputise for the MOC Duty Manager when needed

Key requirements

• Valid CAA / EASA B1 or B2 Licence
• Completed a recognised Aircraft Engineering apprenticeship or equivalent
• Strong experience in AOG recovery and operational decision-making
• Confident in fast-paced, high-pressure environments
• Solid working knowledge of AMOS and maintenance planning systems
• Problem-solver with logical, quick decision-making
• Strong communicator capable of translating technical issues across teams
• Ability to balance operational priorities with commercial impact
• Organised, adaptable, and able to manage multiple priorities
• Willing to travel at short notice to support operations
• strong communication
• problem-solving
• ability to work under pressure
• AMOS
• maintenance planning systems
• AOG recovery

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