Night Shift Manager

Kellan Group · London, England ·

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Night Manager - ADHOC

As a Night Manager, you'll be responsible for the smooth running of the hotel overnight, ensuring excellent guest service, security and operational standards.

Pay: £20 per hour

Location: Central London

Key Responsibilities:

  • Manage the hotel as Manager on Duty throughout the night.
  • Welcome late arrivals and handle guest requests and complaints professionally.
  • Complete overnight audits and operational checks.
  • Ensure the hotel is secure, safe and ready for the morning team.
  • Handle unexpected situations professionally.
  • Monitor and resolve maintenance, security and operational issues.
  • Provide a clear handover to the daytime team.

What We're Looking For:

  • Previous Front Office supervisory or management experience, ideally in a luxury hotel.
  • Excellent spoken and written English.
  • Experience with Opera Cloud.
  • Calm, professional and confident when handling challenges.
  • Strong attention to detail and problem-solving skills.
  • Ability to work independently and make decisions.
  • Passion for delivering excellent guest experiences.
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