NOC Engineer
Proofpoint · Belfast, Northern Ireland ·
About Us
Proofpoint is a global leader in human- and agent-centric cybersecurity. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.
Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.
Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovateResponsive to feedback, challenges and opportunitiesAccountable for results and best in class outcomesVisionary in future focused problem-solvingExceptional in execution and impactThe Role As a Network Operations Centre (NOC) Engineer, you will be part of an international team that monitors and maintains more than 14,000 servers and 250 Network devices, spanning multiple Data Centres, across the Globe.
NOC Engineers manage Incidents, and troubleshoot and resolve, both routine and complex Network, Hardware, and Operating System issues in a timely and efficient manner. This ensures Proofpoint maintains high levels of Production system Availability & Uptime for our Customers.
Given the global nature of our Business, our NOC Engineers work in a rotating shift pattern, ensuring 24x7 coverage for the Business. This role will primarily support the hours of 06:00-19:00 GMT/BST. Responsibilities Incident Management and Workload ExecutionCoordinate with Senior team members to identify broader patterns or trendsAssist in maintaining and improving Operational Standards & Documentation; including monitoring quality, runbook/knowledge article and general procedure/process improvementsModernization and Continuous Service Improvement (CSI)Use of prescribed AI tooling to gain efficiencies in Operational practices, implement positive tooling or procedural changes and monitoring refinement activities.
What You Bring to the TeamStrong Technical knowledge, predominantly with Linux OS, to inform diagnosis & resolution of Incidents on critical customer facing systemsMajor Incident Management skillset, including creation and documentation of Major Incident detail and actions taken on Production systems, facilitation of investigation and resolution, communication of situational updates to the business.
Basic technical understanding of concepts including core Network (Switching and Routing) principles, and Cloud Computing principlesProficiency with monitoring of internal Production systems, leveraging Proofpoint's suite of monitoring toolingDesirable Certifications (not mandatory, but are preferable):CompTIA certifications; A+, Network+, Cloud+, Linux+ or Security+OS Vendor Specific certifications including LPIC, LFCS, RHCSA or MCSA, MSCE or more advanced certification typesCloud Vendor certificationsITIL v.
3/4/5Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensationComprehensive benefitsCareer success on your termsFlexible work environmentAnnual wellness and community outreach daysAlways on recognition for your contributionsGlobal collaboration and networking opportunitiesOur Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to to ApplyInterested? Submit your application along with any supporting information- we can't wait to hear from you! SummaryLocation: Belfast, Northern IrelandType: Full time