Observability/Site Reliability Engineering (SRE)

Job Description - Observability SRE Location: London, UK Work Mode: Hybrid - 3 days per week onsite Experience: 3 -10 Years Job Type: Contract Rate: GBP 300/day Skill Cluster: Observability/Site Reliability Engineering (SRE) Job Overview We are looking for an experienced Observability SRE to join the Group Platform Services & Engineering team at Nomura Services.

The role involves supporting and maintaining production environments while improving the reliability, scalability and performance of enterprise monitoring and observability platforms. The candidate will work with global engineering and production support teams to ensure platform stability, manage incidents, improve monitoring capabilities and implement observability best practices.

The observability ecosystem includes Grafana LGTM Stack, RightITNow, EverBridge, Sentinel and various in-house monitoring tools. Key Responsibilities Administer and support enterprise monitoring and observability platforms.

Maintain highly available, scalable and reliable production environments. Monitor alerts, troubleshoot issues and prevent production incidents. Handle incident, problem, change and release management. Perform Root Cause Analysis (RCA) and implement preventive measures.

Support development and production teams with monitoring-related queries. Build and maintain scalable monitoring solutions for global infrastructure. Manage production alerts and respond to issues within agreed SLAs. Collaborate with global engineering and SRE teams.

Contribute to observability architecture and monitoring strategy. Promote observability best practices across the organisation. Use AI tools such as Claude and Copilot to improve operational efficiency. Mandatory Skills & Experience Minimum 2 years of experience with Grafana or other modern observability tools in an administrative capacity.

At least 2 years of hands-on experience with Linux OS and troubleshooting. Exposure to Python or Ansible . Strong production support experience, including: Incident and problem management. Change and release management. Request and alert handling.

On-call support. Basic understanding of cloud platforms. Basic knowledge of CI/CD tools such as GitLab, Jenkins, Ansible and Nexus. Strong analytical and troubleshooting skills. </...

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