Ocean Export Manager

Metro · Birmingham, England ·

Full-time
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Lead with Excellence at Metro At Metro, we don't just move freight - we build partnerships. We're looking for a customer-focused Ocean Export Manager to lead our export operations and deliver exceptional service to our global clients.

What You'll Do Champion a customer-first culture Lead and support a high-performing export team Oversee bookings, documentation, and carrier coordination Resolve escalations and drive service excellence Collaborate with sales and account teams to support client growth Improve processes and enhance customer experience What You Bring Ocean freight expertise (FCL, LCL, global trade) Proven leadership and team management skills Strong communication and relationship-building abilities Commercial awareness and strategic thinking Experience with freight systems (CargoWise preferred) Why Metro?

Discretionary biannual bonus Health & wellness perks Octopus EV car scheme Free parking Inclusive, respectful culture Career development & internal mobility Make a global impact Ready to lead with purpose? Apply now and help shape the future of freight at Metro.

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