Ocean Freight Operator – Import / Export

Ocean Freight Operator – Import / Export Freight Forwarding | Solihull £29,000 – £35,000 DOE We are currently working with an established freight forwarding business in Solihull looking to expand their Ocean Freight operations team . This is a hands-on operational role managing Ocean Import and/or Export shipments from start to finish , with a strong focus on customer service, accurate documentation and building strong relationships with key accounts. The business handles predominantly Ocean Freight across a range of global trade lanes, including the Far East, South America, Europe, Indian Subcontinent and Middle East . The role will involve: Managing Ocean Import and/or Export shipments from start to finish Preparing and processing shipping documentation Coordinating shipments and monitoring progress throughout Liaising with customers, overseas agents, carriers and other service providers Keeping customers informed with regular shipment updates Working closely with key accounts and understanding their individual requirements Handling invoicing and general operational administration Working closely with the wider operations team to ensure shipments run smoothly What they're looking for: Previous experience within Ocean Freight Forwarding Strong Ocean Import and/or Export operational experience Good knowledge of shipping terminology and documentation Experience managing shipments through the operational lifecycle Strong customer service and communication skills Good attention to detail, organisation and time management Self-motivated and comfortable managing multiple priorities Modaltrans experience would be advantageous, but isn't essential Additional information: Salary: £29,000 – £35,000 depending on experience Location: Solihull Monday–Friday, 8:45am–5:15pm , with a one-hour lunch Office-based Free on-site parking 20 days holiday + bank holidays Holiday allowance increases to 24 days + bank holidays after 12 months Increases again to 25 days + bank holidays after 24 months Customs clearance is handled separately, so hands-on customs clearance experience isn't required This is a great opportunity for an experienced Ocean Freight professional looking to take ownership of Import and/or Export operations within a growing freight forwarding business.

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