On Site IT Support Engineer

On-site IT Support Engineer | Bradford | 6 Months Location: Bradford Rate: £350 per day Contract length: 6 months Working arrangement: 5 days onsite IR35: Inside IR35 Clearance: BPSSYour new company You'll be joining a biochemistry company based in Bradford, supporting users and IT systems across a busy manufacturing environment.

The role provides exposure to a broad range of technologies, spanning end-user support, Microsoft technologies, VMware and networking. Your new role As a 2nd Line IT Support Engineer, you'll provide hands-on technical support to users across the business, troubleshooting hardware, software, access, connectivity and infrastructure issues.

This is an on-site position where you'll be supporting both office-based users and systems within the manufacturing environment. You'll work across BAU support, incidents and requests while escalating more complex issues to relevant internal teams and third-party suppliers.

The role would suit someone with a strong 2nd Line / Desktop Support background who is comfortable working across Microsoft technologies while also getting involved with infrastructure and networking. Key responsibilities Provide 2nd Line IT support to users across the UK business.

Manage and resolve incidents and service requests through Freshservice. Troubleshoot Windows desktop, hardware and connectivity issues. Support Active Directory, including user accounts, permissions and access. Assist users with MFA and access-related issues.

Support Microsoft 365, Teams, SharePoint and Azure AD. Image, configure and deploy Lenovo laptops and desktops. Troubleshoot network connectivity and work with the local Cisco environment. Provide IT support within the manufacturing environment, including PCs, scanners, hardware and connectivity.

Support Windows Server environments and local IT services. Assist with the VMware vSphere environment. Support backup monitoring and escalate issues when necessary. Work with third-party suppliers and global IT teams to resolve technical incidents.

Create and maintain technical and end-user documentation. Respond to IT issues that could impact production or business continuity. [Mibelle Lt...IT Manager | Word]What you'll need to succeed You'll need a solid background in 2nd Line IT Support, Desktop Support or IT Support and be confident troubleshooting issues directly with end users.

Essential skills and experience Strong Windows support experience Active Directory Microsoft 365 Teams and SharePoint Azure AD User accounts, permissions and MFA PC and laptop builds, imaging and deployment Windows Server exposure VMware / VMware vSphere exposure Basic Cisco networking knowledge DNS and DHCP Experience working in an industrial or manufacturing environmentYou'll need to be comfortable working onsite in Bradford five days per week, as this position provides hands-on support to...

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