Online Campaign Manager
Widen the Net | B Corp · London, England ·
Digital Ad Campaign & Technical Success Consultant London, UK | Contract – 6 Months | Inside IR35 | £160/day | 4 days onsite Farringdon + 1 remote About the role We're hiring on behalf of a major technology and social media platform, known for its camera-first products connecting hundreds of millions of users worldwide through visual messaging, augmented reality, and wearable tech.
This is a newly created function supporting advertiser operations across the UK. You'll combine hands-on campaign management, performance troubleshooting, and technical issue triage — helping advertisers and agencies run healthier, better-performing campaigns.
You'll respond to live campaign alerts, investigate pacing and delivery issues, support launch readiness, diagnose technical blockers, and drive recommendations through to implementation — working closely with Account Managers, Technical Solutions teams, Product, and advertiser-side technical contacts.
What you'll do Own execution, diagnosis, and operational follow-through for priority advertiser campaigns, with clear escalation where needed Help build the case for the role's ongoing value — tracking recommendation adoption, customer health, and resolution speed Monitor campaigns for delivery blockers, error codes, pacing risk, budget-utilisation drops, and performance dips Run pre-launch readiness checks across assets, setup, dependencies, and measurement requirements Develop practical optimisation recommendations covering pacing, delivery, audience, creative, bidding, and measurement Communicate recommendations and resolution steps directly to advertisers and agencies, in partnership with the Account Manager Track objections and blockers through to resolution, closing the loop with all stakeholders Work with advertiser-side developers on integration issues, escalating bugs and complex signal problems to internal technical teams with clear business context Support pilot measurement by capturing outcomes, workflow data, and time-to-resolution metrics What we're looking for Strong grounding in digital ad campaign management — auction dynamics, pacing, budget utilisation, optimisation, and troubleshooting Working knowledge of tracking pixels, Conversions API, Mobile Measurement Partners, web analytics, attribution, and third-party measurement tools Comfortable turning campaign data into a clear story and practical recommendations; experience with Looker, Tableau, or similar Excellent written, verbal, and presentation skills — able to translate technical detail for non-technical audiences Confident working directly with advertisers, agencies, developers, and cross-functional partners Able to work independently in a fast-moving environment while collaborating across regional and global teams Minimum requirements Bachelor's degree or equivalent experience in marketing, advertising, technology, STEM, or related field 1+ years' experience in digital advertising, ad tech, technical account management, campaign operations, or solutions consulting Experience supporting advertisers, agencies, or internal sales teams with setup, optimisation, measurement, or troubleshooting Experience communicating recommendations and resolution steps to both technical and non-technical audiences Nice to have Experience in a technical solutions, TAM, or campaign success role in a revenue-focused environment Advanced knowledge of tracking pixels, API integrations, MMPs, and attribution Troubleshooting experience using APIs, JavaScript, HTML5, CSS, Python, or browser dev tools Experience with Ads Manager or comparable advertising/campaign-management platforms