Operations Associate - Reconciliations / Risk Control

Overview

In this Associate role, you oversee reconciliation and risk-control activities to ensure accuracy of the firm’s books while driving operational excellence. You will support a Team Manager, coordinate processes, and collaborate with global stakeholders to address issues. The role focuses on identifying process risks, enabling improvements, and supporting first-line escalation. You’ll contribute to a culture of control, efficiency, and cross-functional partnership within Operations. This is a Glasgow-based opportunity with a clear impact on client service and risk management.

Responsibilities

• Execute complex processes and support Team Manager with process coordination and risk management
• Identify process risks and propose changes to improve controls and efficiency
• Train team members, allocate tasks, and handle first-line escalation
• Share expert knowledge, contribute to team output, and build cross-Firm relationships
• Oversee reconciliation exceptions with timely investigation, escalation, and resolution according to policy
• Identify opportunities for automation and standardization to improve reconciliation outcomes and client service

Key requirements

• Reconciliation / Risk Control background within Financial Services
• Ability to work independently on some responsibilities
• Experience with Microsoft Excel and data analysis; familiarity with reconciliation platforms or workflow systems is advantageous
• Investigation and root-cause analysis of complex issues in large datasets
• At least 3 years’ relevant experience
• collaboration
• problem-solving
• communication
• Microsoft Excel
• data analysis
• reconciliation platforms (advantage)

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