Operations Co-ordinator

We are supporting a key client, a specialist technical products business with a close, people-first culture, who need an Operations Co-ordinator to own their live orderbook. You will spot late or at-risk orders early, coordinate Purchasing, the warehouse teams and Sales to resolve them, and keep customers accurately informed.

You will report to the Operations Manager and work as part of a small, friendly Operations team. Key responsibilities Manage the live ad-hoc orderbook and keep order status and priorities accurate Chase and resolve late or at-risk orders across departments Keep Sales and Account Managers updated so customers get accurate information Escalate delivery risks and help improve OTIF (on time, in full) performance Maintain accurate records and help build consistent processes You will bring Experience in order processing, order management, planning, logistics or customer service Strong organisation, good Excel and business systems skills Confident communication with customers, suppliers and colleagues A calm, persistent approach and a habit of seeing things through How to apply Send your CV or contact Neo Recruitment on (phone number removed) for a confidential conversation. We will always talk to you before sharing your details with our client...

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