Operations Coordinator

Life in this role

As an Operations Coordinator you will support and assist the Partners of the network, following the procedures and rules of TPN and ensure that the company's interest is always protected.

Working hours: Tuesday- Saturday, 9am-6pm.

Salary: £13.21 per hour.

Key Duties of a Operations Coordinator:

Establish and maintain a good working relationship with all members.

Carry out members requests where appropriate by both telephone and e-mail.

To mediate between members in disagreement, ensuring members actions have been carried out in accordance with The Pallet Network operation manual.

Assist members in arranging overspill vehicles and couriers where appropriate.

Carry out varied administrative duties.

Deal with any problems as promptly as possible e.g. mis-routes, couriers etc ensuring that all options are explored prior to organising couriers.

Update the hub information board for relevant comments concerning the day operation.

To ensure that the handover from the Night Manager is acted upon and to compile a handover to the Night Shift of any relevant points applicable to the night operation.

Raise company Purchase Orders when required.

Make the Operations Manager aware of any situations which could impact adversely on the company.

Job requirements

What you'll need ...

Previous experience of working in a high-level administrative role.

Capable of working under pressure to deadlines and objectives.

Competent in Microsoft Office Word, PowerPoint and Excel.

Strong communication skills both written and verbal.

Great attention to detail.

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