Operations Manager

p strong em Operations Manager – QSR | Leading Chicken Brand /em /strong /p p br /p p strong About the Opportunity /strong /p p We’re partnering with strong one of the UK’s leading and fastest-growing chicken QSR brands /strong to find an exceptional strong Operations Manager /strong who knows how to lead people, build great teams and deliver consistently strong commercial results. /p p This is an exciting opportunity for an experienced strong Area Manager, Area Coach, District Manager or Regional Manager /strong from QSR, hospitality or casual dining who thrives in a fast-paced, high-growth environment. /p p br /p p You’ll take ownership of a portfolio of restaurants, leading and developing your General Managers while creating a culture where people enjoy coming to work, customers receive an outstanding experience and commercial performance continues to grow. /p p This is a hands-on leadership role.

You’ll be visible in your restaurants, close to your teams and confident using the numbers to identify opportunities and drive sales, profitability and operational excellence. /p p br /p p strong What You’ll Be Doing /strong /p ul li Lead the day-to-day performance of multiple restaurant locations, with full accountability for operational and commercial results. /li li Coach, challenge and develop General Managers to build consistently high-performing restaurants. /li li Deliver against key KPIs, with a particular focus on strong sales growth, profitability, labour, food costs and operational standards /strong . /li li Recruit, develop and retain great people while building a strong internal talent and succession pipeline. /li li Create an engaging, high-energy culture where teams feel motivated, recognised and accountable. /li li Keep the customer at the heart of every decision, continually improving service, experience, reviews and guest feedback. /li li Ensure consistently excellent standards across strong food quality, service, cleanliness and restaurant presentation /strong . /li li Analyse restaurant and area performance, identify opportunities and turn insights into clear action plans. /li li Manage budgets and cost controls while identifying opportunities to improve restaurant profitability. /li li Ensure restaurants operate safely and in line with all regulatory, food safety and company requirements. /li li Work closely with central support teams to remove barriers and give restaurant teams what they need to succeed. /li li Implement operational policies and standards consistently across your area. /li li Lead continuous improvement initiatives that make restaurants more efficient, commercially successful and enjoyable places to work and visit. /li /ul p br /p p strong What We’re Looking For /strong /p p You’ll already have a strong track record leading strong multiple sites within QSR, casual dining or a similarly fast-paced hospitality business /strong . /p p You’ll also bring: /p ul li Proven multi-site operational leadership experience. /li li A strong commercial mindset and confidence managing a multi-site P L. /li li A track record of delivering sales, profit and operational KPIs. /li li Excellent leadership skills with the ability to coach, motivate and inspire General Managers and their teams. /li li Significant experience in recruitment, people development, performance management and succession planning. /li li The ability to interpret financial and operational data and turn it into practical actions. /li li Strong organisational and problem-solving skills. /li li High standards and a genuine passion for delivering an outstanding customer experience. /li li Good knowledge of food safety, health safety and regulatory compliance. /li li A leadership style that combines strong high standards, clear accountability and plenty of energy /strong . /li /ul p br /p p Most importantly, you’ll be someone who leads from the front.

You’ll know that great restaurant performance starts with great people, and you’ll be equally comfortable developing a future leader, challenging an underperforming restaurant or getting into the detail of the numbers. /p p br /p p strong Why Join? /strong /p p This is an opportunity to join strong one of the most exciting and fastest-growing chicken QSR brands in the UK /strong , at a stage where talented operators can make a genuine impact on the future of the business. /p p br /p p The package includes: /p ul li Competitive salary and bonus scheme /li li strong £5,000 car allowance /strong /li li Company car scheme /li li Private healthcare /li li Life assurance /li li 33 days annual leave /li li Birthday day off /li li Benefits platform including gym discounts and cycle-to-work options /li li Excellent career progression opportunities /li li And, naturally, plenty of free chicken! /li /ul p br /p p strong A Place for Everyone /strong /p p The business is committed to creating an inclusive workplace where people are respected, supported and able to be themselves. /p p br /p p Applications are welcomed from people of all backgrounds, with candidates assessed on their experience, potential and ability to succeed in the role. /p

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