Operations Supervisor - Terminal

Operations Supervisor Southampton, UK Full-Time Salary: £38,821.82 per annum Hours: Monday to Friday, 1:30pm - 10:00pm We are working in partnership with a leading global logistics and terminal operations business to recruit a Terminal Operations Supervisor for their Southampton operation.

This is an excellent opportunity for an experienced supervisor or aspiring operational leader to join a fast-paced port environment, overseeing day-to-day terminal activities while ensuring the highest standards of safety, efficiency, and customer service.

The Role As Terminal Operations Supervisor, you will support the Operations Manager in delivering safe, effective, and efficient terminal operations. You will be responsible for supervising terminal teams, coordinating labour and equipment resources, maintaining operational performance, and ensuring compliance with all safety and quality procedures.

You will play a key role in driving operational excellence, supporting workforce development, and ensuring customer service standards and KPIs are consistently achieved. Key Responsibilities Supervise daily terminal operations to ensure activities are completed safely, efficiently, and in line with customer requirements and service level agreements Lead and coordinate terminal operatives, allocating tasks and monitoring performance across operational areas Conduct safety briefings, equipment checks, and ensure compliance with PPE, operational procedures, and site safety standards Support the delivery of cargo handling operations while maintaining quality standards and minimising damage incidents Assist with labour planning and resource allocation to optimise operational performance and control costs Monitor KPIs and operational performance, identifying opportunities for improvement and efficiency gains Complete operational administration including attendance monitoring, invoice processing, holiday approvals, and return-to-work procedures Support onboarding, training, and development of new and existing team members Conduct preliminary investigations into accidents, incidents, and operational issues, ensuring accurate reporting and follow-up actions Promote a strong safety-first culture and ensure compliance with company, customer, and regulatory requirements Deputise for the Operations Manager when required and provide supervisory support across departments as needed About You Previous supervisory experience within terminal operations, logistics, warehousing, transport, or a similar operational environment Strong leadership skills with the ability to motivate, manage, and develop teams Experience working in a fast-pa...

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