Parts Advisor
Thrive Group · Truro, England ·
Thrive Group are delighted to be working with our client based in Trowbridge who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis.
This is an excellent opportunity for someone with experience within an automotive or parts environment who enjoys working in a fast-paced role and providing excellent customer service.
What you will be doing:
Working as part of a busy Parts Department, you will be responsible for ensuring customers and technicians receive the correct parts efficiently and on time.
Your duties will include:
- Maintaining accurate stock and inventory records of parts and supplies.
- Assisting customers in identifying and ordering the correct parts for their vehicles.
- Processing parts orders, deliveries and returns.
- Liaising with suppliers to source and order parts as required.
- Coordinating with technicians and workshop colleagues to ensure parts are available when needed.
- Monitoring and maintaining accurate records of parts warranties.
- Updating internal systems and ensuring all parts-related administration is completed accurately.
- Providing a professional and helpful service to customers, both face-to-face and over the telephone.
- Supporting the smooth and efficient running of the Parts Department.
What you will need to succeed:
- Previous experience within a Parts Department or automotive environment is preferred.
- Excellent customer service and communication skills.
- A professional and friendly telephone manner.
- Good IT skills, including experience using Microsoft Excel and other computer systems.
- Strong organisational skills and excellent attention to detail.
- Ability to prioritise workload and work effectively in a busy environment.
- A proactive, reliable and team-focused approach.
What you will receive in return:
- Basic salary: £29,304.60 per annum
- OTE: £30,000 per annum
- Monday to Friday, full-time hours.
- Company pension.
- Employee discount.
- Store discount.
- Health and wellbeing programme.
- Life insurance.
- On-site parking.
What you need to do next:
If this position sounds of interest and you would like to be considered. Please email on sarah.elliott@ thrivegroup.co. uk or contact me on 01225 632666 to discuss further.
Thrive group are acting as an employment agency with respect to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
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