Pensions Administrator

Pensions Administrator Leeds | Hybrid - 2 Days On-site Per Week | Permanent | £35,000 per annum Our client is looking for a Pensions Administrator to join their team on a permanent basis. This is an excellent opportunity for someone with Defined Benefit (DB) pensions experience to develop their knowledge and take ownership of a varied administration role, supporting members, employers and colleagues.

You will be responsible for delivering high-quality pension scheme administration, ensuring accurate member and employer data, completing benefit calculations and maintaining excellent customer service in line with service levels.

Key Responsibilities

Managing day-to-day pension administration, including member enquiries, monthly contribution processes, data changes and benefit calculations. Maintaining accurate member and employer records and ensuring all administration is completed to a high standard.

Supporting scheme project events, including valuations, annual benefit statements and data validation exercises, where required. Taking responsibility for the quality and quantity of your own work, as well as checking colleagues' work when required.

Managing your workload effectively, prioritising tasks and ensuring deadlines are met. Providing excellent customer service to members, employers and colleagues. Working collaboratively across teams to support business needs and share knowledge.

Identifying opportunities to improve processes and contributing ideas during team meetings. Taking ownership of delegated tasks and demonstrating a proactive approach to completing work.

Skills & Experience

At least 12 months' experience in pensions administration. Experience working with Defined Benefit (DB) pension schemes. Experience of benefit calculations. GCSEs (or equivalent) in Maths and English at grade C/4 or above.

Experience using Microsoft Word and Excel. Previous experience using pension or contribution administration systems. Strong communication and customer service skills. Good organisational skills, with the ability to prioritise workloads, work under pressure and meet d...

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