Placemaking Manager

Placemaking Manager Location: Greater Manchester Are you passionate about creating places that bring people together? Do you enjoy delivering events, building relationships and finding ways to improve the visitor experience?

Cobalt is recruiting a Placemaking Manager to join the management team of a shopping centre in Greater Manchester. This opportunity offers the chance to shape how visitors, occupiers and the wider community engage with a retail destination, delivering initiatives that make a difference to the people who use it.

The organisation Our client is an established property management business responsible for managing commercial destinations across the UK. With a focus on customer experience, community engagement and placemaking, the organisation works to create destinations where people want to visit, spend time and connect.

The Placemaking Manager will work alongside property management professionals and specialist placemaking teams, contributing to initiatives that enhance the shopping centre's identity, support its occupiers and strengthen its relationship with the local community.

The role and responsibilities Reporting to the Centre Manager, the Placemaking Manager will take responsibility for co-ordinating and delivering a programme of events, campaigns and engagement initiatives across the shopping centre.

The role combines creativity, stakeholder engagement and project delivery, offering the opportunity to influence the visitor experience and contribute to the centre's ongoing development.

Key responsibilities include

Supporting the development and delivery of placemaking strategies, events and community engagement programmes. Planning and managing events from concept through to delivery, including budgets, suppliers and operational requirements.

Building relationships with retailers, occupiers, community groups and stakeholders to encourage collaboration and participation. Creating content for marketing campaigns, digital platforms, newsletters and on-site communications.

Managing communication plans to promote centre activities and encourage visitor engagement. Gathering visitor feedback, analysing performance data and identifying opportunities to improve the customer experience. Working with centre management and property management teams to ensure events comply with health and safety requirements, including relevant licences and risk assessments.

Supporting reporting, customer surveys and award submissions that demonstrate the centre's contribution to the local community. The skills needed The successful Placemaking Manager will bring experience in event delivery, community engagement or destination marketing, alongside the ability to manage projects and build relationshi...

Report this job