Planning Team Leader (Permanent, 40 Hours Per Week)
Selwood Housing ·
Behind every successful repair, every kept appointment and every satisfied customer is a planning team that makes it happen. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
We're looking for a leader who can inspire others, make smart decisions under pressure and keep our operation moving at its very best. Please note : internally, this position is known as Senior Planner. About the role As Planning Team Leader, you'll lead a high-performing planning team, ensuring repairs and maintenance work is scheduled efficiently, and customers receive an excellent service.
Through effective resource planning, workload management and coaching, you'll drive team performance and continuous improvement. You'll play a key role in optimising our Dynamic Resource Scheduler (DRS), using performance data and operational insight to maximise productivity, improve processes and support the effective operation of our scheduling systems.
Working closely with colleagues across Repairs, Voids, Gas, Electrical and Customer Support, you'll help deliver safe, compliant and customer-focused services. This is an excellent opportunity for a proactive leader who is passionate about developing people, improving performance and making a real difference to the customer experience.
What We're Looking For We're looking for an experienced planning leader who embodies our values, thrives on delivering excellent customer outcomes, develops high-performing teams and drives operational efficiency. Customer Driven You understand the impact effective planning has on the customer experience, ensuring resources are in the right place at the right time to deliver reliable services.
Accountability You take ownership of performance, using data and insight to manage workloads, achieve targets and maintain high standards. Develop