Portfolio Manager
Additional Resources · London, England ·
Overview In this role, you will oversee a residential property portfolio to ensure smooth operations and compliance. You'll work with tenants, landlords, and contractors to coordinate maintenance and manage tenancy processes within a forward-thinking property group.
You'll handle end-to-end tenancy matters, inspections, and legal documentation, driving timely resolutions. This is a hands-on position in a reputable company where your expertise helps sustain high-quality property management.
Responsibilities Coordinate and manage property maintenance requests from enquiry to completion and invoicing Review third-party inspections and make recommendations Manage compliance certification processes after tenant move-ins Handle all end-of-tenancy matters including legal documentation, court attendance, evictions, and deposit negotiations Respond to tenant and landlord queries promptly and professionally Provide excellent customer service and maintain strong communication with tenants, landlords, contractors, and internal colleagues Key requirements Experience in Property Manager / Portfolio Manager / Lettings Manager or similar roles At least 1 year experience in residential lettings Knowledge of UK property management legislation and industry standards Strong written and verbal communication skills Excellent organisational abilities and ability to manage multiple priorities strong communication customer service orientation relationship building multitasking and prioritisation knowledge of UK property management legislation and industry standards experience with tenancy-related processes and compliance