Principal Managing Partner - Public Sector

Overview

In this role, you will lead senior-level engagements with Workday’s strategic clients, shaping multi-year account strategies and ensuring long-term partnership success. You’ll coordinate cross-functional teams across Sales, Services, Product, and Marketing to deliver a unified customer experience. The position focuses on deep C-level relationships, proactive customer advocacy, and identifying expansion opportunities to drive growth. You’ll work within a culture that values integrity, collaboration, and customer-centric impact, helping clients realize sustained business value with Workday.

Responsibilities

• Nurture C-level relationships and act as a trusted executive advocate
• Coordinate cross-functional efforts across Sales, Services, Product, and Marketing
• Develop and implement multi-year strategic roadmaps aligned to client objectives
• Lead executive engagements and ensure governance across lifecycle phases
• Identify and pursue expansion opportunities within accounts
• Collaborate with Product teams to incorporate client feedback into roadmaps
• Drive operational excellence and high-quality service delivery
• Support account planning and feature adoption strategies with the broader team

Key requirements

• 8+ years in large account management for software vendors or global systems integrators
• 5+ years in consulting or professional services with enterprise software experience
• Proven track record of building and maintaining C-level relationships
• Experience driving customer happiness and revenue growth
• Strong ability to articulate sophisticated ideas clearly and persuasively
• Ability to manage multiple customer demands with balance between happiness, revenue and profitability
• Leadership to coordinate a matrixed team across levels
• Fluency in English
• relationship-building with senior executives
• clear and persuasive communication
• leadership and team coordination
• enterprise software solutions
• experience implementing Workday (preferred)
• cross-functional collaboration across Sales, Services, Product, Marketing

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