Print Account Manager

We're looking for an experienced and detail-driven Print Account Manager to join our established team in Derby. This is a key role where you'll take ownership of complex print jobs, working closely with customers, suppliers, and internal teams to deliver high-quality results on time and to brief.

If you enjoy managing projects end-to-end, building strong client relationships, and working in a fast-paced print environment—this could be the perfect next step. What You'll Be Doing Manage complex and bespoke print jobs from brief through to delivery Interpret customer requirements and recommend the most effective production methods Source appropriate suppliers and oversee production processes Process and manage sales and purchase orders, invoices, and enquiries accurately Act as the primary contact for selected print customers Ensure all projects meet agreed SLAs and deadlines Support month-end invoicing and ensure processes are completed on time Maintain accurate records using internal systems (including MIS systems) Collaborate with internal teams to ensure smooth delivery of work Provide exceptional customer service at all stages of the process Identify opportunities for process improvements and increased efficiency What We're Looking For Essential Experience within a print, production, or design environment Strong organisational and workload management skills High attention to detail and accuracy Excellent communication and client-facing ability Good IT skills, particularly Excel and Word Ability to manage multiple jobs and deadlines under pressure Proactive, self-motivated, and customer-focused approach Desirable Experience managing complex print specifications or bespoke jobs Familiarity with print MIS systems Your Attributes Professional and approachable Strong problem-solving mindset Works well both independently and as part of a team Calm under pressure and highly organised Driven to exceed customer expectations Why Join?

You'll be part of a collaborative, supportive print team where your expertise is valued. This role offers real ownership, variety, and the opportunity to build strong client relationships while working on a wide range of print projects.

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