Product Manager: Customer Support & Post-Purchase Experience
Marks and Spencer plc (UK) · London, England ·
Last confirmed by our partners on 28 Oct 2026.
Marks & Spencer plc is seeking a Product Manager within the Post Purchase and Customer Support team to enhance experiences and tools across customer support interactions. You will work with the Senior Product Manager to improve customer satisfaction, drive efficiency and support colleagues in a fast-paced environment.
You will define and deliver product improvements, prioritise investment and collaborate with Engineering, Operations, Data & AI, Design and Service teams to shape strategy and
Market data from EasyWorkClub, not from the employer
Typical pay for Product manager in London: £62,500 – £100,000, from 268 adverts
652 live adverts for Product manager in London
Remote or home office in 19% of 548 Product manager adverts we list nationwide
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