Product Support Engineer (Mechanical)

Our client, a growing organisation within the defence and security manufacturing sector, is seeking a Product Support Engineer (Mechanical) to join its Production Engineering function on a permanent basis. The role will support products throughout their lifecycle, helping to improve reliability, quality, cost and performance across a complex manufacturing environment.

Key Responsibilities

Investigate complex technical and manufacturing issues, using data analysis and root-cause investigation to identify effective solutions Improve product reliability, performance and service life through practical engineering improvements Support cost reduction and manufacturing efficiency initiatives Provide engineering support for new product introduction and product development activities Manage engineering changes, technical requests and product support documentation Work with Engineering, Operations, Quality, Supply Chain, Project Delivery and Customer Support teams Translate customer feedback into product and process improvements Prepare technical information and represent Product Support at engineering and project review meetings Job

Requirements

Experience in product support, design, manufacturing or production engineering Degree-level qualification in Electrical Engineering, Manufacturing Engineering or a related discipline, or equivalent practical experience Experience working within a complex manufacturing environment, preferably in the defence and security sector Strong technical analysis, problem-solving and root-cause investigation skills Practical experience using CAD software, ideally SolidWorks or Creo Understanding of product lifecycle management, engineering change control and manufacturing processes Good working knowledge of Microsoft Office Clear communication skills, strong organisation and the ability to manage competing deadlines Eligibility to obtain SC clearance What Our Client Offers: A permanent opportunity within a specialist defence and security manufacturing environment The opportunity to influence product reliability, quality, efficiency and performance Collaborative working with multidisciplinary engineering and operational teams Scope to contribute to continuous improvement and new product introduction projects If you are an experienced Product Support Engineer with a background in mechanical product support, manufacturing or production engineering, and are confident using SolidWorks or Creo, apply now to make a meaningful impact on complex products and technical solutions...

Report this job