Project Manager – Microsoft Dynamics 365

Maintain strong relationships with implementation partners and third-party suppliers, ensuring deliverables are completed to the required standard. Support business process reviews and ensure the Dynamics 365 solution addresses operational requirements and opportunities for improvement.

Coordinate stakeholder communications, training, business readiness and user adoption activities. Manage cutover planning, go-live activities and post-implementation support, ensuring minimal disruption to business operations.

Identify delivery risks and issues at an early stage, implementing mitigation plans and escalating concerns where necessary. Track project outcomes and benefits, ensuring deliverables meet business expectations and provide a sound foundation for ongoing improvement.

Measurement of Success Success will be demonstrated through the successful delivery of Microsoft Dynamics 365 projects against agreed scope, budget and timescales. Key measures will include effective project planning and governance, successful testing and deployment, accurate data migration, timely resolution of issues, strong stakeholder engagement and minimal disruption to business operations.

The successful candidate will also help ensure end users are prepared for the new system and that the delivered solution meets agreed business requirements. Person Specification Proven experience managing IT, business systems or ERP implementation projects.

Direct experience delivering Microsoft Dynamics 365 projects, ideally within a medium-sized or large organisation. Strong project management skills, including planning, scheduling, budget management, risk control and progress reporting.

Experience coordinating technical teams, business stakeholders and external implementation partners. Understanding of system configuration, integrations, data migration, testing and deployment. Experience managing user acceptance testing, defect resolution, cutover and go-live activities.

Strong stakeholder management and communication skills, with the ability to work across technical and non-technical teams. Experience supporting business readiness, training, change management and user adoption. Commercial awareness and the ability to manage project costs, resources and supplier commitments.

A structured, organised and proactive approach, with strong attention to detail and a focus on delivery. Ability to identify problems, manage competing priorities and maintain momentum throughout the project lifecycle. Experience with Microsoft Dynamics 365 Finance & Operations would be advantageous, alongside experience working with multi-site businesses or comple...

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