Project Professional

About the roleAs a Project Professional in our Delivery Excellence team, you’ll help plan and manage projects that deliver technical solutions and positive outcomes for our customers. You’ll work with customers, colleagues and cross-functional teams across BT to agree priorities, manage delivery and resolve challenges.

This role offers the opportunity to strengthen your project management expertise while contributing to a supportive professional community and consistently high delivery standardsWhat you’ll be doingPartner with customers and stakeholders to agree clear project objectives, requirements, deliverables and measures of success.

Develop and maintain practical project plans, schedules, governance documents, risk and issue logs, and regular progress updates. Manage complex project budgets of up to 1 million, tracking expenditure and supporting cost-effective decisions throughout the project lifecycle.

Identify risks, issues and dependencies early, working with the right people to minimise their impact and keep delivery on track. Support effective project governance by providing clear information, attending project checkpoints and keeping senior project colleagues and stakeholders informed.

Essential Skills / ExperienceProject delivery: Practical experience of planning and delivering projects, ideally involving technical solutions or customer-facing outcomes. Organisation and problem-solving: The ability to manage competing priorities, maintain attention to detail and adapt plans as requirements change.

Communication and collaboration: The ability to build effective working relationships, communicate clearly and support constructive decisions with a range of customers and stakeholders. Desirable Skills / ExperienceExperience within telecommunications, including core networks, WAN/LAN, cloud voice or contact-centre solutions.

Experience using or embedding project management standards, tools and governance. Familiarity with project documentation such as project initiation documents, delivery schedules, risk and issue logs, and financial trackers.

Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core

benefits include

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. Ready to connect for good and help shape the future? Apply now.

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