Quality Assurance Coordinator

Overview

In this role you support the Technical Manager to uphold and improve food safety, quality and technical standards across the site. You will work closely with Production to implement QA activities and drive continuous improvement. The role combines hands-on checks, audits and documentation to ensure compliance and traceability. You will contribute to a strong food safety culture and help resolve issues that affect product quality and customer satisfaction. This is a hands-on position with real impact on daily operations and regulatory compliance.

Responsibilities

• Carry out daily pre-production, hygiene, PPE, cleaning and GMP checks
• Perform routine checks on temperature, weight, equipment and product quality during production
• Review and maintain production, packing, raw material and quality records
• Support product coding, traceability exercises and mock recalls
• Assist with HACCP system and monitoring of HACCP controls
• Carry out hygiene, departmental, glass and GMP audits
• Support BRCGS compliance and audit preparation
• Assist with corrective and preventive actions following audits and non-conformances
• Support investigations into quality issues and customer complaints
• Complete product taste panels and sensory checks
• Maintain and update QAS documentation and technical records
• Promote high standards of food safety, hygiene, GMP and quality across production
• Collaborate with Production and Technical teams to identify and resolve issues

Key requirements

• Experience in food manufacturing, QA, technical or food safety (desirable)
• Good understanding of food safety, hygiene and HACCP principles
• Strong attention to detail and organisational skills
• Good written and verbal communication skills
• Ability to maintain accurate records and follow procedures
• Ability to identify and report food safety and quality issues
• Good IT and administrative skills
• Ability to work independently and as part of a team
• Comfortable working in a busy production environment
• Attention to detail
• Organisational skills
• Communication
• HACCP principles
• GMP
• HACCP monitoring and audits

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