Quality Data Supervisor
Hays Engineering · Lisburn, Northern Ireland ·
Your New Company A well-established manufacturing organisation is seeking a Quality Systems & Continuous Improvement Team Leader to join its growing quality function. This is an excellent opportunity for an experienced quality professional looking to take the next step into a leadership role, driving quality performance, compliance, and continuous improvement initiatives across a multi-site operation.
Your New Role Reporting to the Quality Assurance Manager, you will play a key role in analysing quality performance, maintaining quality systems, driving process improvements, and leading a team to ensure the highest standards of product quality and customer satisfaction.
Your responsibilities will include
Analysing quality data, customer complaints, returns and non-conformances to identify trends and improvement opportunities. Producing weekly and monthly quality reports, KPI dashboards and performance updates. Monitoring quality metrics and driving corrective actions where required.
Supporting ISO 9001 compliance and continuous improvement activities across the business. Providing technical quality support and guidance to operational teams. Leading and developing a quality-focused culture centred around right-first-time performance.
Supporting the implementation of quality system improvements, policy updates and customer requirements. Assisting with internal audits, re-audits and external audit preparation. Managing, mentoring and developing team members to achieve departmental objectives.
Promoting efficient working practices, innovation and the use of technology to improve processes. Collaborating closely with managers and supervisors to ensure quality standards are consistently achieved. Supporting quality initiatives across multiple sites as required.
What You'll Need to Succeed To be considered for this position, you will ideally have: Previous experience within a quality, compliance or continuous improvement role in a manufacturing environment. Strong understanding of Quality Management Systems and ISO 9001 requirements.
Experience analysing quality data and producing meaningful reports and KPIs. Internal auditing experience or knowledge of audit processes. Excellent problem-solving and root cause analysis skills. Strong leadership, communication and stakeholder management abilities. A proactive approach to continuous im...