Quality engineer - Moulding

Overview

As an MQ Engineer at TE, you will lead quality across the product lifecycle in a moulding-focused facility, ensuring customer and internal requirements are met. You’ll drive RC investigations, CAPA, and supplier quality responses, collaborating with engineering, operations, and supply chain to reduce defects and improve process capability. The role centers on VOC/ECE integration, 8D problem solving, and NPI support to deliver operational excellence and customer satisfaction. You will shape quality systems and train teams to sustain improvements.

Responsibilities

• Lead RC investigations and implement CAPA in response to customer complaints and field returns
• Manage customer complaints through a cross-functional, collaborative approach
• Lead 8D investigations, root cause analysis, corrective/preventive actions, and effectiveness validation
• Coordinate First Article Inspection (FAI) and capability studies, with final report preparation
• Develop and maintain quality procedures, SOPs, and quality systems
• Support NPI activities from implementation through product approval
• Drive Lean, PFMEA, Poka-Yoke, APQP, MSA, and SPC to promote zero-defect culture
• Collaborate with Engineering, Operations, and Suppliers to improve process capability and reduce scrap

Key requirements

• Experience in quality, engineering, or manufacturing within regulated sectors (aerospace, automotive, defence)
• Strong knowledge of plastics processing, injection moulding, tooling, and assembly
• Experience with quality tools (8D, 5 Why, Fishbone) and MSA
• ISO 9001, AS9100, and/or IATF 16949 awareness
• Experience conducting audits and driving corrective actions
• Ability to read technical drawings and engineering documentation
• Working knowledge of SAP or similar ERP
• Strong communication and cross-functional collaboration skills
• Collaborative and cross-functional teamwork
• Strong problem-solving and analytical thinking
• Effective communication (verbal and written)
• SAP or ERP systems
• PFMEA and Control Plans
• MSA (Measurement System Analysis)

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