Rating – Investor / Developer Specialist
Jones Lang LaSalle ·
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Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role
JLL Rating is seeking an experienced Rating professional to join our 55-strong team of dedicated business rates specialists operating across our UK office network. This role focuses on delivering specialist Investor/Developer business rates advice to clients across London and the South East.
Our Rating team advises on and manages business rates liabilities for leading property investors and developers, delivering industry-leading technical advice while maintaining strong, trusted client relationships. Depending on your level of experience, this role combines expert technical delivery with varying degrees of responsibility for client leadership, team mentorship, and business development.
Based at 1 Broadgate, EC2 – JLL's flagship London headquarters in the heart of the City. This state-of-the-art workspace provides exceptional facilities and collaborative environments, positioning you at the center of the capital's commercial real estate market with unparalleled access to clients, partners, and the broader JLL network.
The office benefits from excellent transport links and sits within one of London's most dynamic business districts.
Key Responsibilities
The scope and seniority of responsibilities will align with your level of experienceClient Service & Relationship ManagementDeliver exceptional business rates advisory services to Investor and Developer clientsSchedule and conduct regular client update meetings, providing clear strategic guidancePrepare accurate, timely client reports detailing portfolio performance and opportunitiesBuild and maintain strong relationships with clients and across the wider JLL teamIdentify opportunities for additional services and cross-selling within client relationshipsAt senior levels: Lead key client relationships and strategic account developmentTechnical DeliveryInspect properties and accurately measure buildings for business rates valuation purposesReview client business rate demands and refunds with precisionIdentify and action rate-saving opportunities across client portfoliosPrepare high-quality submissions to the Valuation Office Agency (VOA) to challenge and reduce liabilities where appropriateManage Check, Challenge and Appeal processes through to Valuation Tribunal, including case presentationDevelop and implement strategies to optimize vacancy-related business rates positionsAt senior levels: Provide technical leadership and quality assurance across complex mandatesBusiness Development & Team ContributionActively contribute to growing our Investor/Developer client baseSupport team members and collaborate effectively to deliver comprehensive client solutionsContribute to achieving client satisfaction and JLL Rating financial targetsManage workload, diary, inspections, and expenses efficiently and independentlyLiaise with other JLL teams and external professionals to provide integrated client serviceAt Associate/Director level: Lead business development initiatives, mentor junior team members, and contribute to strategic team directionEssential
Requirements
Qualifications & ExperienceRICS qualified Chartered Surveyor with commercial practice surveying background (corporate, public sector, or private practice)Post-qualification experience working within a Rating team, with depth of experience appropriate to the level you're applying forCurrent, demonstrable technical competence in business rates advisory workUp-to-date knowledge of business rates legislation and ability to apply it to develop client recommendationsAt Surveyor/Senior Surveyor level: Experience working in a Rating team focusing on delivery of client work and ability to undertake business development, either directly or supporting the teamAt Associate/Director level: Proven track record in client leadership, business development, and technical excellence; established market profile, strategic thinking capability, and demonstrated leadership or mentoring experienceTechnical SkillsProficiency with core business applications (Word, Excel, Outlook, MS Teams)Experience with rating-specific systems (e.g., Riverlake, Analyse, Rates Data, Experian Goad, CalcuRate)Professional CompetenciesStrong relationship-building skills with clients and internal stakeholdersExcellent written and verbal communication, with particular strength in report writingEffective presentation skills for client meetings and Valuation Tribunal proceedingsProfessional, articulate telephone mannerCollaborative team player who recognizes and supports colleagues' contributionsCommercial awareness with ability to identify business development opportunitiesAt senior levels: Demonstrated leadership, mentoring ability, and strategic thinkingWhat We OfferThis role offers the opportunity to work within one of the UK's leading business rates advisory teams, handling high-profile Investor/Developer mandates while contributing to the continued growth of our specialized practice.
You'll benefit from the resources and collaboration opportunities available across JLL's integrated property services platform, all from our flagship London office that provides a premium working environment and puts you at the heart of the City's commercial property market.
We welcome applications from professionals at various career stages and will match the role scope and seniority to your experience and expertise. Location: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.
We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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