Registered Manager - Home Care
Lp Training & Consultancy Limited T/A Mash Care · Solihull, England ·
Job Description 35,000 – £40,000 per annum, depending on experienceFull-time, PermanentLocation: SolihullWe are recruiting for an experienced Registered Manager to take responsibility for the quality, compliance and day-to-day delivery of a well-established domiciliary care service in Solihull.
This is an opportunity for someone who is passionate about high-quality care, strong compliance and developing a great team, with the support of an experienced Operations Manager working alongside them. The service currently delivers approximately 2,000 hours of care per month and has strong foundations in place.
While there are ambitions to continue growing the branch, business development will not sit solely with the Registered Manager. You will work closely with an Operations Manager who is actively focused on business development and growth, allowing you to concentrate on ensuring the operational side of the service is safe, compliant and delivering care to an excellent standard.
The RoleAs Registered Manager, you will have overall responsibility for the quality and compliance of the service, creating a culture where clients receive consistently excellent care and the team understands the standards expected of them.
Your responsibilities will include
Taking overall responsibility for CQC compliance, quality and regulatory standardsEnsuring care is safe, effective, responsive and person-centredMaintaining strong systems around care planning, risk assessments, audits, medication and safeguardingEnsuring the service remains inspection-ready and proactively addressing any areas for improvementLeading, supporting and developing the office and care teamsMonitoring service delivery and ensuring standards are maintained as the branch growsOverseeing recruitment, onboarding, supervision and retention of Care AssistantsBuilding strong relationships with clients, families and external professionalsManaging complaints, incidents and safeguarding matters appropriatelyMonitoring operational performance and identifying opportunities to improve quality and efficiencyWorking closely with the Operations Manager, who will have a particular focus on business development and increasing care hoursEnsuring that growth is supported by the right staffing, processes and quality standardsAbout YouWe're looking for someone who takes genuine pride in running a high-quality, compliant care service.
You may already be an experienced Registered Manager, or you could be a strong Deputy Manager who is ready to take the next step and has the knowledge and confidence to take responsibility for a regulated service. You will ideally have: Previous management experience within domiciliary careStrong knowledge of CQC regulations and compliance requirementsA thorough understanding of safeguarding, care planning, risk management and quality assuranceExperience leading and developing care and office teamsThe confidence to challenge poor practice and maintain high standardsExcellent organisational skills and attention to detailA proactive approach to audits, compliance and continuous improvementStrong communication skills and the ability to build relationships at all levelsAn understanding of the commercial realities of running a successful domiciliary care serviceFull UK driving licence and access to your own vehicleRight to work in the UKWhat's on Offer£35,000 – £40,000, depending on experiencePerformance-related bonusPrivate medical insuranceCompany pensionSupportive ownership and infrastructureAn Operations Manager working alongside you with a focus on business developmentAutonomy to lead and develop the quality and operational side of the serviceThe opportunity to make a genuine impact within an established branch with ambitions for the futureThis role would particularly suit someone who enjoys the quality and operational side of care management and wants to work within a business where growth is important, but where they will have support with the business development required to achieve it.
If you're an experienced domiciliary care professional who cares about doing things properly and maintaining excellent standards, we'd love to hear from you. Apply now and a member of our recruitment team will be in touch.