Remote Command Centre Engineer
Brookfield Global Integrated Solutions · London, England ·
Overview As a Remote Command Centre Operative, you monitor and remotely optimise building systems to reduce energy use and improve occupant comfort. You work with real-time BMS data, FDD platforms, and IoT telemetry to identify inefficiencies and support on-site teams.
You'll help ensure operational resilience and sustainability objectives are met through proactive interventions and data-driven reporting. This role offers impact across energy performance, system reliability, and continuous improvement in a technology-driven, 24/7 environment.
Responsibilities Monitor BMS, HVAC, lighting and IoT systems for anomalies and risks Triage and resolve first-stage BMS issues, escalating as needed Log, prioritise and manage RCC service requests to meet SLAs Produce reports detailing interventions, actions, and closures with impact metrics Coordinate remote interventions and liaise with on-site teams and contractors Fine-tune FDD rules and support continuous commissioning and energy optimisation Assist with IoT device integration and telemetry management Contribute to RCC knowledge sharing and process improvements Maintain audit trails and ensure cybersecurity and change control compliance Key requirements Experience monitoring, maintaining, or optimising BMS/HVAC systems Experience in a Remote Command Centre or similar environment Ability to analyse building performance data and identify inefficiencies Familiarity with IoT deployment and telemetry Understanding of energy efficiency principles and sustainability frameworks Strong communication skills and ability to coordinate multi-disciplinary teams Foundational knowledge of health & safety legislation as it relates to properties Exposure to smart building platforms and analytics analytical mindset collaboration proactive problem-solving TREND or similar BMS (Knowledge) Tridium Niagara or similar BMS framework FDD platforms