Remote D365 CE Contact Centre Solutions Architect
Opus Recruitment Solutions Ltd · London, England ·
Last confirmed by our partners on 29 Oct 2026.
Opus Recruitment Solutions Ltd is seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support a customer engagement and contact centre transformation programme in the UK. The role blends functional consulting with technical delivery across the Microsoft Dynamics 365 ecosystem, CCAI and IVR/IDR, with close collaboration to telephony teams and Agile delivery practices.
The role focuses on bridging business requirements with technical delivery, ensuring contact centre
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