Remote IT Support Engineer

Thrive · Birmingham, England ·

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Thrive in the United Kingdom is seeking an IT Support Analyst to deliver first-contact remote technical support for network, server, and end-user systems. You will create and update tickets, communicate with engineers, and provide world-class service across diverse client environments in a fast-paced tech solutions company.

The ideal candidate has 2–3 years of IT support experience, familiarity with ServiceNow, Kaseya, and NinjaRMM, and strong knowledge of Windows 10/11, macOS, and Microsoft

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