Resident Engagement Officer

Resident Engagement Officer Adecco are pleased to be recruiting for a Resident Engagement Officer to join a Local Authority in Barking. This is an exciting opportunity for an experienced engagement professional who is passionate about working with residents, building strong community relationships, and helping shape housing services through meaningful tenant involvement.

Based within Housing Services, you will play a key role in ensuring residents' voices are heard and acted upon. Contract Details Position: Resident Engagement Officer Contract: Temporary for 3 months Location: Barking Pay Rate: £28.28 per hour PAYE or £30.39 per hour Umbrella Hours: Full-time About the Role As a Resident Engagement Officer, you will support the delivery of a responsive and dynamic resident engagement programme across the council's housing stock.

You will organise and facilitate consultations, events, resident meetings, surveys and engagement campaigns, ensuring residents have opportunities to influence service delivery and improvements. You will also work alongside housing colleagues, residents and stakeholder groups to promote active participation and strengthen relationships within the community.

Key Responsibilities Deliver a programme of resident engagement activities across housing services. Organise and facilitate resident meetings, consultations, forums, surveys and community events. Support and develop Tenant and Resident Associations and the Tenant Scrutiny Panel.

Promote participation and identify innovative ways to increase resident involvement. Gather, analyse and report on resident feedback and satisfaction levels. Coordinate engagement activities with housing, resident safety and customer service teams.

Produce accessible communications, including leaflets, FAQs, digital content and surveys. Support digital inclusion initiatives and ensure engagement opportunities remain accessible to all residents. Monitor participation levels and maintain accurate engagement records and databases.

Attend meetings and engagement events, including occasional evenings and weekends where required. About You We are looking for candidates who can demonstrate: Experience delivering community or resident engagement activities.

Strong stakeholder management and relationship-building skills. Excellent written and verbal communication skills. Knowledge of effective community engagement techniques and best practices. Experience organising meetings, events, consultations or publi...

Report this job