Response Team Security Officer

FRG Events is the specialist stadium, arena, and live events division of First Response Group (FRG), one of the UK's leading security and facilities management companies. We help deliver some of the UK's most exciting live events, providing professional, customer focused security services at stadiums, arenas, festivals, concerts, corporate events, and major public gatherings.

As part of Team FRG Events, you'll join a trusted organisation that combines the strength and stability of a national business with the close knit feel of a specialist events team. Working alongside some of the UK's most iconic venues and event organisers, you'll play an important role in creating safe, secure, and memorable experiences for thousands of people every day.

If you are passionate about delivering outstanding service and want to be part of a team that takes pride in what it does, we would love to hear from you. First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. We distinguish ourselves through the integration of cutting edge technology, a commitment to employee development, and a culture rooted in inclusivity and positivity.

At FRG, every team member's contribution is valued, and collective success is celebrated. About the Role Rapid Response: Respond promptly and professionally to security incidents, medical emergencies, and crowd management issues, ensuring the safety of all attendees.

Conflict Management: Effectively de-escalate confrontational situations and resolve spectator disputes in a calm, controlled manner. Pitch & Restricted Area Security: Maintain the integrity of the playing surface and restricted areas by preventing unauthorised access throughout events.

Search & Screening Operations: Carry out thorough bag searches and screening procedures at entry points in accordance with Ground Regulations and venue policies. Multi-Agency Collaboration: Work closely with stadium stewards, Police, emergency services, and medical teams to support the safe operation of events.

Incident Documentation: Complete clear, accurate, and timely incident reports, ensuring all relevant information is recorded appropriately. Customer Service Excellence: Provide a welcoming and professional presence for supporters, offering assistance, directions, and information where required.

Crowd Safety & Monitoring: Continuously monitor spectator behaviour, identify potential risks, and take proactive steps to maintain a safe and enjoyable environment for all. Requirements SIA Licence: A valid SIA Door Supervisor Licence is es...

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