Rightsize Housing Officer
Nottingham City Council (Housing Services) · Bilborough, England ·
Job Description Role: Rightsize Housing OfficerContract Type: Fixed-term contract/ internal secondment opportunity until 31 March 2027Working Hours: 37 Hours Per Week - Monday to Friday, between the hours of 8:30am 5:00pmWorker Type: Hybrid Worker - working time will be split between your work base and working remotely in agreement with the Line Manager.
Salary: Grade F- £32,597 (Level one) rising to £35,412(Level four)per annumLocation: Harvey Road, NG8 3BBMake a Real Difference Work with Nottingham City Council Housing ServicesAt Nottingham City Council, were one of Nottinghams largest employers, offering a wide range of roles across diverse services.
But here in Housing Services, your work goes beyond a job it changes lives. What We OfferA professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful differenceA comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balanceA strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualificationsBenefits of joining our team26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annuallyAccess to a generous, defined benefit pension scheme offering 17.9%Smart Working to support your work life balanceHealth and wellbeing benefits including access to our Employee Assistance ProgrammeDiscounted membership at selected local sports and fitness centres, cinema, shopping and much more!
About the RoleWe are looking for a motivated and customer-focused Rightsize Housing Officer to join Nottingham City Council Housing Services' Housing Options Team. In this rewarding role, you will help tenants who are living in homes that no longer meet their needs, whether they require a smaller property due to under-occupation or a larger home because of overcrowding.
Working closely with residents, colleagues and partner organisations, you will provide practical advice and support throughout the rehousing journey. This includes helping customers explore their housing options, complete applications, access financial assistance where appropriate, bid for properties through HomeLink, and successfully move into their new home.
You will also play a key role in promoting the Rightsize service, supporting mutual exchanges, and ensuring vulnerable residents receive the additional assistance they need. The successful candidate will be an excellent communicator with strong organisational skills and a passion for delivering positive outcomes for customers.
You will manage a varied caseload, maintain accurate records, monitor outcomes, and work collaboratively to make the best use of Nottingham's social housing stock while improving residents' quality of life. This is an opportunity to make a meaningful difference to local communities by helping people find homes that are right for them.
About YouThe ideal candidate will have: Substantial experience of working within a housing management environment and an ability to learnA working knowledge and awareness and understanding of current housing issues and legislation, including in relation to Allocations, Tenancy Management and Welfare BenefitsEvidence of working successfully in partnership across different sectors, building and maintaining good working relationships.
Demonstrating personal commitment to the equality, diversity and inclusion challenges faced by our workforce and Nottinghams peopleAbility to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.
Demonstrated capacity to effectively organise and use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner, with minimum supervisionYou can find the full job description and person specification for this post here .Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
Closing Date : 8 th September 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: 21 st September 2026 Please note, this is subject to change.
We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application.
AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are.
We recruit fairly and inclusively showing your real self is what helps you succeedWe welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship.