RPA Developer

Mercator IT Solutions Ltd · London, England ·

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RPA Developer

Role Purpose

An experienced RPA Developer responsible for designing, developing, testing, deploying and supporting robust automation solutions within HMRC's Automation Platform Service. The role combines hands-on technical delivery with stakeholder engagement, working as part of a multidisciplinary digital consultancy team.

Key Responsibilities

Automation Development

Design and build scalable, maintainable RPA solutions against complex business processes and enterprise applications using NiCE Designer Platform.

Integrate automations with applications, APIs, databases and other enterprise services.

Implement robust exception handling, logging, monitoring and recovery.

Develop reusable components and automation patterns to support platform-wide consistency.

Testing & Deployment

Diagnose and resolve defects and technical issues.

Deploy automations through controlled Development, Test and Production environments.

Produce technical, testing and deployment documentation.

Support transition into live service and ongoing production operations.

Essential Experience & Skills

3+ years' commercial RPA development experience , ideally within a complex enterprise environment.

Hands-on experience with NiCE RPA platform and full automation lifecycle.

Strong understanding of RPA architecture, workflow design, exception handling, queues, scheduling, logging and monitoring.

Experience integrating RPA with APIs, databases and enterprise applications .

Good software engineering fundamentals including modularity, reusable components, source control and structured development.

Strong stakeholder communication and the ability to work effectively within a blended consultancy/client team.

Desirable

Previous HMRC, UK Government or regulated-sector experience.

Relevant NiCE RPA platform certifications.

TPBN1_UKTJ

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