Sales Manager

Overview

As Inside Sales Manager for Allstar Business Solutions, you lead a B2B sales team focused on delivering fuel and fleet payment solutions. You coach and develop sales executives to hit targets while ensuring a five-star customer experience. You drive pipeline management, performance reporting, and cross-functional collaboration to support a market-leading product. This role places you at the heart of frontline feedback, shaping how we scale and improve our offerings.

Pay / Benefits

• Commission plan
• 4 x Life insurance
• Pension scheme with 5% employer contribution
• Private healthcare
• 25 days holiday (plus holiday buy/sell)
• On-site parking

Responsibilities

• Coach and support the B2B outbound sales team to qualify leads, generate new business by phone, and keep CRM up to date
• Guide the team on a strategic target list of prospects and conduct effective account reviews to optimise new business via account management
• Develop relationships with customers to maximise upsell opportunities and act as escalation point when needed
• Collaborate with sales enablement to outline coaching plans and onboarding for new hires
• Partner with HR to assist in attraction, recruitment and talent management
• Remove barriers to productivity through process reviews and ensure compliance with company policies and regulations
• Ensure the team consistently delivers a positive customer experience and meets sales targets

Key requirements

• Fluent in sales techniques with ability to share best practices
• Experience in a telesales or contact centre environment
• Proven coaching, mentoring and people management skills
• Customer advocate with ability to translate into team actions
• Commercially astute with ability to interpret complex data
• Skilled in reporting team performance to senior leaders
• Decisive, analytical, energetic and nurturing
• Experience with Salesforce and Microsoft applications (desirable)
• coaching and mentoring
• customer advocacy
• data-driven decision making
• Salesforce
• Microsoft applications
• CRM usage

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